Privacy Policy

Privacy Policy

Last updated: August 27, 2024

This Privacy Policy describes how DAISY BLOOM (hereinafter, the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our services, make a purchase (collectively referred to as the "Site"), or communicate with us in any other way regarding the Site (collectively referred to as, the "Services"). For the purposes of this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for any other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

Collection and Use of Your Personal Information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, those of our users, and others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and how you use our Services. The term "personal information" refers to information that identifies or describes you individually, as well as information that can be related to or associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

The information you provide directly through our Services may include the following:

- Contact Details: Includes your name, address, phone number, and email address.
- Order Information: Includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account Information: Includes your username, password, security questions, and other information used for account security purposes.
- Customer Service Information: Includes information you choose to provide in communications with us, such as when sending a message through the Services.

Certain features of the Services may require you to provide specific information about yourself. You may choose not to provide this information; however, it may prevent you from using or accessing these features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services (hereinafter, "Usage Data"). To do this, we may use cookies, pixels, and similar technologies (hereinafter, "Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information about your interaction with the Services.

Information We Obtain from Third Parties

Lastly, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

- Companies Supporting Our Site and Services: For example, Shopify.
- Our Payment Processors: Collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, thus enabling us to fulfill our contract with you.

When you visit our Site, open or click on emails we send, or interact with our Services or advertisements, we or the third parties we work with may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information obtained from third parties will be handled in accordance with this Privacy Policy. See also the next section, "Third-Party Websites and Links."

Use of Your Personal Information

- Provision of Services and Products: We use your personal information to provide the Services and fulfill our contract with you, including processing payments, fulfilling orders, sending account-related notifications, handling purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns or exchanges, and other account-related features and functionalities. We may also enhance your shopping experience by allowing Shopify to link your account to other Shopify services you choose to use. In this case, Shopify will process your information according to its Privacy Policy and its Consumer Privacy Policy.

- Marketing and Advertising: We may use your personal information for promotional and marketing purposes, such as sending you promotional, advertising, and marketing communications via email, text message, or postal mail, as well as showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising both on our Site and on other websites. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, pursuant to Art. 6 (1) (f) of the GDPR.

- Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other details with anyone. If you believe your account has been compromised, contact us immediately. If you are a resident of the EEA, the legal basis for these data processing activities is our legitimate interest in maintaining the security of our website for you and other customers, pursuant to Art. 6 (1) (f) of the GDPR.

- Communications and Service Improvement: We use your personal information to provide customer service and improve our Services. This is our legitimate interest in being able to respond to you and provide effective services while maintaining our business relationship with you, pursuant to Art. 6 (1) (f) of the GDPR.

Cookies

As with many other websites, our Site also uses cookies. For specific information about the cookies we use related to the operation of our store with Shopify, please refer to [Shopify's cookie policy](https://www.shopify.com/legal/cookies). We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), as well as to perform analysis and better understand user interaction with the Services (in our legitimate interest to manage, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better personalize services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can configure your browser to delete or block cookies through your browser controls. Please note that deleting or blocking Cookies may negatively impact your user experience and may cause some Services, including certain general features and functionalities, to function improperly or become unavailable. Additionally, blocking Cookies may not completely prevent information sharing with third parties, such as our advertising partners.

Disclosure of Your Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract compliance, legitimate purposes, or other reasons under this Privacy Policy. Such circumstances may include:

- To Service Providers or Other Third Parties: For example, IT management, payment processing, data analysis, customer service, cloud storage, compliance, and shipping.

- To Business and Marketing Partners: To show you advertisements and provide you with services. Our business and marketing partners will use your information in accordance with their own privacy notices.

- When You Indicate, Request, or Otherwise Consent to: For example, to send you products or through the use of social media widgets or login integrations with your consent.

- To Our Affiliates or Within Our Business Group In our legitimate interest in successfully running a business.

- In Connection with Business Transactions: For example, mergers or bankruptcies, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce applicable terms of service, and protect or defend the Services, as well as our rights, those of our users, and others.

We disclose the following categories of personal and sensitive data about users for the reasons outlined above in “How We Collect and Use Your Personal Data” and “How We Disclose Personal Data”:

- Category
- Contact Details: Basic contact details and specific order and account information.
- Commercial Information: Order data, purchase information, and customer service information.
- Internet or Other Similar Network Activity: Usage data.
-Geolocation Data: Locations determined by an IP address or other technical measures.

- Recipients
- Service Providers and Third Parties: Internet service providers, payment processors, fulfillment partners, customer service partners, and data analysis providers.
- Business and Marketing Partners
- Affiliates

We do not use or disclose sensitive personal information without your consent or for purposes of deducing characteristics about you.

With your consent, we share personal information for advertising and marketing activities as described below.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, such content will be public and accessible to anyone.

We do not control who will have access to the information you choose to make available to others. We also cannot guarantee that parties who access such information will respect or protect your privacy. We are not responsible for the privacy or security of any information you make available publicly or for the accuracy, use, or misuse of any data you disclose to or receive from third parties.

Third-Party Websites and Links

Our Site

may provide links to websites or other online platforms operated by third parties. If you follow links to non-affiliated or uncontrolled sites, you should review their privacy and security policies, as well as other terms and conditions. We do not guarantee or are responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on them. Information you provide on public or semi-public sites, including information shared on third-party social media platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without limitation on our or third parties' use. Our inclusion of such links does not imply, by itself, any endorsement of the content of those platforms or their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request its removal.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "sell" or "share" (as those terms are defined under applicable law) personal information of minors under 16.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, so we cannot guarantee "perfect security." Additionally, the information you send us may not be secure while in transit. Therefore, we recommend that you do not use insecure channels to communicate sensitive or confidential information.

The retention period for your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. However, such rights are not absolute and may only apply under certain circumstances, which may allow us to deny your request in certain cases as permitted by law.

- Right of Access/Knowledge: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.

- Right of Deletion: You may have the right to request the deletion of the personal information we hold about you.

- Right of Correction: You may have the right to request the correction of inaccurate personal information we hold about you.

- Right of Portability: You may have the right to receive a copy of the personal information we hold about you and request its transfer to a third party, under certain circumstances and with certain exceptions.

- Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to request that we do not "sell" or "share" your personal information or opt out of processing your personal information for targeted advertising purposes, as defined under applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control signal enabled, depending on your location, this will be treated as a request to opt out of "selling" or "sharing" information for the device and browser you use to visit the Site.

- Restriction of Processing: You may have the right to request that we stop or restrict the processing of personal information.

- Revocation of Consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.

- Appeal: You may have the right to appeal our decision if we refuse to process your request. You may do so by responding directly to our denial.

- Management of Communication Preferences: We may send you promotional emails, and you can opt out of receiving them at any time using the unsubscribe option available in the emails we send. If you opt out, you may still receive non-promotional emails, such as those related to your account or orders you have placed.

You can exercise any of these rights as indicated on our Site or by contacting us using the contact details provided below.

Please know that exercising any of these rights will not result in any discrimination against you on our part. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantial response to the request. Under applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting requests from an agent, we will require you to provide proof that you have authorized the agent to act on your behalf. We may also need you to verify your identity directly with us. We will respond to your request in a timely manner as required by law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or by filing a complaint with the local competent data protection authority. For the EEA, you can consult this list of data protection supervisory authorities.

International Users

Please note that we may transfer, store, and process your personal information outside the country in which you reside. Your personal information may also be processed by external staff and service providers and partners from such countries.

If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the competent authority of the United Kingdom, as applicable, unless the data transfer is to countries that provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, you may call us or email us at marashopi1998@gmail.com. For the purposes of applicable data protection laws, and unless explicitly stated otherwise, we are the data controllers of your personal information.